Cool Bidet

Yes. We do accept all major Credit Cards.

Yes. We do.

Yes. All of our products are CE compliant.

Using any bathroom disinfecting cleaner, simply spray and wipe your bidet on a regular basis. Bidet nozzles are fully retractable and self-cleaning, the seat and lid are germ-resistant polymers, and are easy to clean with a damp cloth. Abrasives, benzenes, and acid or alkaline detergents are never necessary, and will scratch or discolor your bidet. Generally, there is no high maintenance required.

Our products are guaranteed the best price on the market. If you find a better price at an established site with the exact same make and model within 2 weeks of your purchase, we will refund you the difference.

CoolBidet warrants its products against defects for 6 months.

Bidet toilet seats are a great way to cut down on toilet paper use. Instead of having to wipe several times with toilet paper, clean yourself with a warm aerated stream of fresh water. When you’re done, use a couple sheets to dab dry or activate the seat’s warm air dryer and enjoy the breeze.

Are all electronic bidet seats equally energy efficient? No – although all bidet seats will help you cut down on toilet paper use, they are not all created equally. For the most energy efficient solution, choose a bidet seat with an inline water heater rather than the conventional water tank. Electronic bidet seats with inline water heaters brands do not heat the water until you are using the wash. They draw a higher wattage while in use (1200-1300w), but are still much more energy efficient because they don’t constantly heat a tank of water. Also, no tank means that the warm water supply is basically endless.

Great! Glad to hear you enjoy feeling clean and are ready to upgrade your throne. First, you need to determine what type of toilet you currently have (or whatever toilet you wish to equip). Toilets come in two basic form factors: the standard 2pc with separate tank and bowl, or the more modern 1pc sculpted unit.

1 PIECE TOILET A toilet sculpted into a seamless unit, and has no crevices between the tank and bowl.

2 PIECE TOILET This type of toilet has a separate tank and bowl which are bolted together upon installation

Got it. So what does it mean if I have a 1pc or 2pc toilet?
Well if you have a 2pc toilet, you're in luck! Virtually all bidet toilet seats will be able to fit. If you have a 1pc toilet, your selection is a bit more limited. Read product descriptions carefully to make sure the bidet seat will fit your 1pc toilet.

Well, how do I know if my toilet is Round or Elongated? That's important too right?
Absolutely. After you figure out whether you have a 1pc or 2pc toilet, the next step is to determine if your toilet bowl shape is Round or Elongated. Many of the more modern, stylish toilet bowls have the Elongated shape. Measure your toilet in inches from the center of the two mounting holes, to the end of your toilet bowl (line A) as shown below:

-If Line A is roughly 16.5, your bowl is ROUND.
-If Line A is roughly 18.5, your bowl ELONGATED.
Check the bidet toilet seat specifications for exact measurements if your bowl falls somewhere in between.

Ok. I figured out the size, and shape of my toilet - how do I pick the bidet that's right for me?

There are two main types of bidets to choose from: Standard and Electronic

Standard bidets attach to your existing toilet/toilet seat and are an economical way to experience the joy of bidet washing without breaking the bank. They generally only offer natural (cold) water hookups and basic nozzle functionality, but are still great at the one thing they're designed to do: clean your butt.

Electronic bidet toilet replace your existing toilet seat altogether and can offer an array of luxury features from heated seats to warm air dryers depending on how much you want to spend.

Power supplied bidets take every precaution to prevent risks. Our products are made from molded plastic which does not conduct electricity, and a built-in ground protects users from the risks of electrical shock. The circuit board of the bidet is protected, and the casing is waterproof to prevent accidental water exposure (for example, during clean

All of our bidet seats come with a minimum warranty of 1 year from the date of purchase, with many that carry even longer warranties. The manufacturer will replace any defective parts within the warranty period. Damages caused by misuse, improper maintenance or neglect are not covered by the manufacturers’ warranty.

What information do we collect?

We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature. When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously. We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes. Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites.

How do we use your information?

We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.

To allow us to better service you in responding to your customer service requests.

To quickly process your transactions.

To administer a contest, promotion, survey or other site feature.

If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.

How do we protect visitor information?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

Do we disclose the information we collect to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include Mini Trade USA. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

How can you opt-out, remove or modify information you have provided to us?

To modify your e-mail subscriptions, please let us know by modifying your preferences in the "My Account" section. Please note that due to email production schedules you may receive any emails already in production.

To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.

Third party links

In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

Changes to our policy

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change.

Questions and feedback

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

Online Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

Your consent

By using our site, you consent to our privacy policy.

All seat bidets, portable bidets, are returnable within 30 days (before installation). After installation, bidets are non-refundable due to personal hygiene concerns. Customers will be responsible for all shipping charges on returned items. All return should be completed within 30 days from the order date. The warranty period is from the date of receipt. Cool Bidet or the manufacturer may repair or replace items covered under the warranty. It is important that you provide your reason for return because we use this information to constantly improve our product line. Shipping charges that are incurred by the customer for merchandise being returned to Cool Bidet for any reason must be paid by the customer. It is the customer's responsibility to pay all shipping and restocking charges that accrue due to customer cancellation.

Warm water cleansing of the perineum area after relieving or defecating is very efficient at reducing any chances of infection due to presence of bacteria in the area. Dry toilet paper cannot cleanse your perineum areas effectively and thoroughly. Rather, it spreads bacteria around throughout the year causing urinary tract infections and hemorrhoids. Regular cleaning of these sensitive areas with dry paper increases irritation. Prolonged usage could cause itching and bleeding.